Privacy Policy

Effective date: July 5, 2026 · Last updated: October 1, 2026

This policy explains, in plain language, what information Zenith Quoting collects and how we use it. It is provided for transparency and is not legal advice. Questions? Email malik@zenithquoting.com.

1. Who we are

Zenith Quoting ("Zenith," "we," "us," or "our") is a blueprint-to-quote estimation service for precision manufacturers, operated by Malik Carey and based in Chagrin Falls, Ohio. This policy applies to zenithquoting.com and to the quoting service delivered by email.

Contact: Malik Carey, Zenith Quoting, 46 Shopping Plaza #1010, Chagrin Falls, OH 44022 · malik@zenithquoting.com · malik@zenithquoting.com

2. Information we collect

Information you send us

Blueprint and RFQ files, the 2D drawings, PDFs, part specifications, quantities, and notes you forward to our intake addresses (quotes@ / malik@zenithquoting.com) so we can produce an estimate.
Contact details, your name, business name, email address, and (if you call our intake line) your phone number.

Information collected automatically

Website analytics, when you visit our site we use Google Analytics 4, Google Tag Manager and PostHog, which set cookies and collect standard data such as your IP address, browser and device type, pages viewed, links and buttons clicked, referring page, and general (city/region level) location. This helps us understand how the site is used.

3. How we use your information

To read your blueprints and generate an itemized quote or estimate.
To reply to you, follow up, and provide the service.
To operate, secure, measure, and improve our website and quoting engine.
To send occasional business outreach to manufacturers who may benefit from the service (see Section 6).

4. Automated and AI processing of blueprints

Your blueprints are processed by automated software, including AI-based document parsing and estimation models, to extract dimensions, materials, and machining features and to calculate pricing. To read the drawing, your print is sent to two outside AI services that process it for us: LlamaIndex (LlamaParse), which reads the page layout, and Anthropic (Claude), which reads the dimensions and notes. Anthropic's commercial terms say this data is not used to train their models by default, and LlamaParse is set not to keep a cached copy. Every quote is checked by a person for reading mistakes before it's sent. That means a person at Zenith Quoting sees every print you send. Prints are not shared with other shops. We treat the drawings you send as confidential (see Section 7) and do not use them to publicly train models or share them with other customers.

Controlled drawings. Zenith is not CMMC certified and not registered under ITAR. Please do not send drawings marked CUI, ITAR, export controlled, or with a DoD Distribution Statement B through F. If a PDF with those markings arrives anyway, it is held on our own computer and is not sent to any outside service, and we reply to you personally. A scanned image has no text for that check to read, so please do not send a controlled drawing as a scan either.

5. Cookies and analytics choices

We use cookies only for analytics (Google Analytics 4, Google Tag Manager and PostHog), not for advertising. You can control cookies through your browser settings, and blocking or clearing them stops this tracking. You can opt out of Google Analytics across all sites using Google's Analytics Opt-out Browser Add-on. Google's handling of this data is governed by the Google Privacy Policy, and PostHog's by the PostHog Privacy Policy.

6. Email outreach and unsubscribing

We may send business-to-business outreach emails to manufacturers. Every such email identifies us, includes our physical mailing address, and offers a way to opt out. You can unsubscribe at any time by replying "no thanks" or "unsubscribe" to any message, and we will stop contacting you. We honor opt-out requests promptly, consistent with the CAN-SPAM Act.

7. Confidentiality of your drawings

The blueprints and specifications you send are your property or your customer's property. We keep them confidential, use them only to prepare your estimate, and do not sell or disclose them to third parties except the service providers in Section 8 who help us operate, or as required by law. Each shop's prints are stored separately from every other shop's, and no other customer can see them.

8. Who we share information with

We do not sell your personal information. We share limited data only with service providers that run our infrastructure, each acting on our behalf:

Netlify, website hosting.
Namecheap Private Email, email delivery and receipt.
Google, website analytics (Analytics / Tag Manager), and Gmail, which receives our internal alerts about incoming emails, including the sender's address and part of the message.
PostHog, website analytics.
LlamaIndex (LlamaParse) and Anthropic (Claude), AI services that read your blueprints so we can price them (see Section 4). Anthropic also checks incoming emails that look suspicious for phishing, so we never reply to one.

We may also disclose information if required by law or to protect our rights.

9. Data retention

We keep blueprints, quotes, and contact records on our own computer and its backup drive, filed under your company, for as long as needed to provide the service and for reasonable business and record-keeping purposes. You may ask us to delete your files and information at any time (see Section 11). Ask us to delete your prints and we will delete them, along with every quote and file made from them, from our computer and backup, and email you a signed confirmation when it is done. The confirmation lists what we cannot delete for you, such as our email thread and the AI services' own records, and we keep only a record that a file arrived and when.

10. Security

We take reasonable measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Email in particular is not a fully secure channel; please avoid sending anything you consider highly sensitive beyond the drawings needed to quote.

11. Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of analytics and outreach. To make a request, email malik@zenithquoting.com and we will respond within a reasonable time.

12. Children

Our service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect information from children.

13. Changes to this policy

We may update this policy from time to time. The "Last updated" date above will change when we do. Continued use of the site or service after an update means you accept the revised policy.

14. Contact us

Questions about this policy or your data: malik@zenithquoting.com · Zenith Quoting, 46 Shopping Plaza #1010, Chagrin Falls, OH 44022.